App Support
Zoulfit mobile app support
Everything you need to get help with the Zoulfit app, from setup to troubleshooting.
Quick Start Guide
- Download Zoulfit from the App Store or Google Play.
- Sign in with the email and password provided by your gym admin.
- Grant camera permission if you plan to use QR or face check-in.
- From the home screen, tap Check In to mark attendance instantly.
- Use the Profile tab to view your membership, invoices, and workout plans.
Frequently Asked Questions
Support Contacts
Known Issues
- Push notifications may be delayed on some Android 9 devices.
- Dark mode text contrast issue on the workout plan screen (fix in progress).
Device Compatibility
- iOS: 15.0 or later
- Android: 9.0 (Pie) or later
- Storage: 200 MB free space recommended
Refund Policy
In-app purchases and subscriptions follow the App Store and Google Play refund policies. For billing issues specific to your gym subscription, contact your gym admin or reach out to our support team directly.
See also our Privacy Policy, Terms of Service, and Delete Account.